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| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
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09-26-2001, 12:49 PM
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Digital Recording/Monitoring
Greetings:
Can anyone tell me how I would pursue having a contract insourced to specifically perform digital recording and monitoring ? I am looking for a contract that entails inbound customer service or market research can anyone direct me to a site or someone that may be able to assist me? We have over 100 seats open and are all fully digital. Any help would be greatly appreciated. Than You, J. Crew 
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10-30-2001, 11:35 AM
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Digital recording
Hello Jason. This is the sort of thing that Thales offer. You can visit the web page at www.thales-cs.com They have an office in Herdon VA. and distributors throughout the States. Hope this helps.
Cheerio for now...............Tommy
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11-21-2001, 09:30 AM
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quality monitoring
Hi Jason,
I am interested in discussing your quality monitoring needs with you. What kind of contact center are we talking about? Please contact me at jimcwilliams2000@yahoo.com. Thanks. Jim
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