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05-04-2007, 05:47 PM
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Call center growth/revenue projections...
Can anyone tell me the projected growth and revenue in the U.S. and globally for contact centers in the next 3-5 years? And/or point me to a good source on the web for this information. All of the sites I have found are charging $4K to $15K for reports that may have this info. I need this for a college report I am doing for a class.
Thanks for any help you can provide. 
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