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08-20-2007, 01:29 AM
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Voice Portal 4.0
HI All ,
I just wanted to know exactly how the call is transferred to a specific MPP running in a Voice Portal setup (with multiple MPPs) . As per the document , its the Application Interface Webservice running on an MPP which decides which mpp shud be transferred the call to , based on the resources available. and the call is directly routed to that MPP from the PBX or the AES server. now , where comes the role of VPMS in this transfer ?? what if the VPMS goes down , will the MPP still continue to take calls (if the calls actually are transferred to MPP )?? 
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