I need a call center for inbound tech support

[Moderator]

I am looking for a call center to take inbound call from users of my online enterprise application. Users would call a number to receive support when they have difficulty utilizing the application. The level of tech expertise from the ccall center can be "entry level". I would welcome any sugeestions. thanks david Behrens davidbehrens@sprynet.com

[client1technologies]

www.client1technologies.com

[ctiexec]

David,

One of our clients has an inbound center that could support this. We also work with a number of different outsourcers that we could refer you to. To make the appropriate referral, I would need some additional information from you. Please forward your contact info to me and I will get a hold of you to futher understand your needs. jtritten@contact1on1.com .

Jeffrey Tritten

[tlavin]

www.ambergrissolutions.com

David,

Ambergris Solutions, a world-cl--- provider of contact center outsource solutions, with operations in Manila, the Philippines, may be able to help. Our management team has successfully supported technical accounts for clients like Fujitsu (notebook computers), Ricoh (digital cameras, rewritable CD), Acer (peripherals), Texas Instruments (notebooks computers) and others. We can cut your outsourcing costs by 30% or more while improving first call resolution and the overall quality of service your customers are receiving.

Ambergris Solutions employs only the finest technology (Avaya, IBM, Sun, Cisco), and our ---ociate hiring standards require four-year college degrees. The Philippines boasts a 90% literacy rate and “Yankee” English is the spoken language. The Philippines is a very peaceful nation populated by a gracious people whose personalities bode well for successful customer interactions.

Feel free to visit our website at www.ambergrissolutions.com.

Please contact me to further discuss our value proposition!

Regards,

Tim Lavin, Chief Operating Officer
Ambergris Solutions
tim.lavin@ambergrissolutions.com

[callcenterceo]

Hi David,
We run a chain of both inbound and outbound call centers in US, Canada and India with staffing of min. college graduates. We have a very competent tech team in the India call center which has been trained thru an intensive 10 weeks Call center training school. Currently we handle Financial services and E-Commerce sites. You may visit us at www.e3r.net or reply to callcenterceo@yahoo.com.
This is not the place to discuss rates (which would be 40% less than whichever best rates you get , guranteed !!) but would like more info on staffing and SLA requirements.
Regards

[Craig]

I would be happy to discuss your support needs. Drop me an e-mail at cdodge@advantagecall.com
Thanks

[Timg]

David,

I represent a contact center that is appropriate for you needs. Helpdesk and Tech support are the specialties.

Please email me at Tim@telephosinc.com at your earliest convenience.