Learn how to advertise on this site.
|
|
At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site. |
|
|||||||
| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
 |
|
|
LinkBack | Thread Tools | Display Modes |
03-11-2008, 10:41 PM
|
|||
|
|||
|
Workflow for case escalate for Call Center ?
Dear all...
Please help me for some information, how to case escalated from Call Center Inbound to Complain Handling unit?, we call that CRC (Customer Response Center) unit, based on flowchart and also then from CRC to the related unit (based on what it case) until that case closed. I appreciate it.. Thankyou for your attention and send me e-mail to marshal@jsm.co.id 
|
|
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Feedback and debate wanted | ctaylor | General Discussion | 2 | 03-13-2010 12:31 AM |
| Call Center Morale | csrDave | General Discussion | 3 | 03-06-2008 11:06 AM |
| Call Center Transfer | Oliveira | General Discussion | 1 | 08-02-2007 10:08 AM |
| Procedures of a contact Center | avan | General Discussion | 3 | 11-13-2006 05:23 AM |
| Call center Technology & Business | Oneplus | General Discussion | 0 | 09-22-2006 07:02 PM |
Linear Mode
