Evening Call Center Advice

[snipes]

Hi am in the process of being hired for a manager of an internet cafe since I have 10 years experience in call centers (as a rep) I was asked if there was any way to alternately convert the cafe into a call center in the late evenings like from 11-12am on now I have some ideas like maybe marketing but at that time its tough so maybe a chat line or dating line, we have about 30 positions of course we would need to set up the voip and alll that but im looking for suggestions and or how would i go about a chat line or dating line or any other way of getting profit out of this cafe after hours by alternately making it a call center.

Thanks in advance

[rambo100000]

The biggest problem that you are going to have is the internet, most Internet cafes have DSL internet connections when you really need a dedicated connect that could be at a very high price.

[barbiegirl22]

you probably need to think about opening double lines for your internet connection (different companies) to make sure if one's off, you still have another one working so you won't miss certain clients.