| --> |
At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site. |
|
|||||||
| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
![]() |
|
|
LinkBack | Thread Tools | Display Modes |
|
|||
|
Stuck while calculating the overall ranking
I work for a data entry operations bpo . i have a challenge in front of me
my keyers are to be ranked based on two parameters. One is the thruput and the other is quality now we have two tasks which have two different quality targets and two different thruputs.. How do i go about ranking my employees for any incentive or performance related thing Regs Pren |
![]() |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Calculating Staffing Impacts based on email SL | obritz | General Discussion | 0 | 01-18-2008 08:03 AM |