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11-05-2008, 05:36 PM
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Estimated Wait Time
Hello,
I am in need of any research or just word of mouth input regarding how accuracte estimated wait times have been in your organization. I need to know the accuracy rate projected for your company and the industry you are in (no need to know company name just industry so I can benchmark to mine, which is Corporate Travel). Thanks so much!! Jenn 
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| estimated wait time , ewt |
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