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Old 11-06-2008, 05:35 PM
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Dialer - Web Based or On Site

Anyone with suggestions for web based dialers? I loved the old E.I.S predictive. The Noble we had was more fluff then production oriented. We are 90% outbound - cold call. I need simple reporting and the ability to monitor via hand held monitor phone as I walk the room and coach my callers.
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Old 11-27-2008, 04:12 PM
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about the dialler...

the best option is to go for onsite dialler instead of going for the hosted dialler solutions.
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