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11-27-2008, 02:06 PM
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Pricing scale for Customer service
We are looking for a customer service department to handle prepaid credit card transactions and queries. Looking for approx pricing and prefer to pay by the minute and not by the seat. Please advise on pricing scale
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12-16-2008, 03:46 PM
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I can help you price it, but need some additional info like number of calls, hours of service, and service level requirements. Let me know if you still need some help on this.
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01-03-2009, 10:33 PM
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Pricing for a service like this is usually a dollar a minute for low volume, 90 cents for a higher volume. The reason why I would need to know specifics would be to assess setup and programming charges.
__________________
MPC Call Centers: Call Center Services, Contact Center -- Messages Plus Answering Service: Answering Service
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