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| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
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Operations Manual
Hi!
I saw a lot of sharing in this forum & decided to join you all. I am putting together an operations manual, detailing all critical processes that need to be seamless in a call center.Our manual would include all kinds of projects & contact points for different clients.Would appritiate any help in putting this together. Ranjani |
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