Rep Assessment Software

[Gina]

I am looking for rep assessment software that would apply to outbound telemarketing - focusing on sales skills. I need something economical and easy to use. If anyone has any information on such software (I know it exists - but I am just unsure of where to find it), please post.

[marshallogen]

Conentra Solutions' SampePage QA application can help you!

Concentra Solutions' SampePage application was the first web-based QA tool developed for the outsourcing world, utilized to evaluate, coach and trend teleservices programs in both the inbound and outbound arenas via live or recorded monitoring as well as sales audits and list seeding. It allows multiple users to work simultaneously or independently with the ability to share information about a program whether they are just a cubicle away from each other, or in another country.

Concentra Solutions has a center where we perform remote monitoring sales verification/audits and list seeding calls on our client's behalf, or we have the ability to provide companies with the SamePage technology to use as their internal QA application via ASP (there is no additional software needed, only a web connection).

http://www.concentrasolutions.com
http://www.concentrasolutions.com/samepage.asp

[Sean Neumayer]

Hi Gina

I'm familiar with 10 minute online assessment that is customized against your performers. Candidates go to a website and take the test, the results are automatically scored, and it's only $15 per test. If you would like to try a complimentary sample please contact me at 800-525-7117 ext 1242.

Thanks
Sean