Erlang C Formula for Excel (Found It ...for free)

[Bender]

Thank you to everyone who treid to help me with this search.

I thought I would share the website I found for the Erlang C formula(s). This website contains an add-in to Excel that provides MANY Erlang formulas.

http://www.erlang.co.uk/excel.htm

[Tuptonian]

Many thanks for the information

[kala]

Thanks for the helpful info. Greatly appreciated

[novakh]

Thanks so much for the info

[bijijanan]

Really great stuff .... have been searching for this for quite sometime but have nor been able to get my hands on an xls copy.

[jens]

Here is another completely free source of the Erlang formulas for Excel (called ErlangXLS):

http://www.cclogic.eu/download/en/Er...lish_Setup.exe

It adds Erlang C and Erlang B to your Excel functions, so you can use them in your own spreadsheets to calculate Service Level, ASA, agent occupation, trunk load, etc.

There is more information on the provider's homepage: CC-Logic: Call Center Software | Call Center Planning and Optimization