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Old 06-22-2009, 11:46 PM
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Call center Franchise

Hello All,

Is that a good idea to buy a call center franchise for a start up company as I am going to set up a call center in India. What could be the advantages and disadvantages for buying a call center franchise?

Thanks

Tali Toshi
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Old 06-26-2009, 07:20 PM
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On call center Franchise

Hi Toli,

I have thought of the same endeavor of purchasing a franchise, but not in India. The ideal place to outsource telecommunication and be much more successful would be the Philippines, nothing against India and the people, but I have noticed a big difference between culture and accent, where Filipinos are more Americanized in culture and history background. Therefore the demand of quality and production is more promising, also the rate of establishing your own business will be more cost effective. Please refer to the following video YouTube - Philippines Call Center Industry. Do some research and see for yourself.

I wonder if you'd be interested in a partnership. Let me know your thoughts in regards to this and shoot me an email.

Best Regards,
-Michael
Sales Manager / Marketing Consultant
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Old 07-13-2009, 02:17 PM
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Location: San Diego, CA
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Tali--

Without knowing the details of what the franchisor is offering and your level of experience in running a call center, it is impossible to give you a good answer.
__________________
Frank A. Engle
Pivotal Connection
Call Center Consultancy and Brokerage
FrankEngle@PivotalConnection.com
Linkedin Profile: http://www.linkedin.com/in/frankengle
www.PivotalConnection.com
(619)282-4380
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Old 01-31-2010, 03:09 AM
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Quote:
Originally Posted by SalesOps_Michael View Post
Hi Toli,

I have thought of the same endeavor of purchasing a franchise, but not in India. The ideal place to outsource telecommunication and be much more successful would be the Philippines, nothing against India and the people, but I have noticed a big difference between culture and accent, where Filipinos are more Americanized in culture and history background. Therefore the demand of quality and production is more promising, also the rate of establishing your own business will be more cost effective. Please refer to the following video YouTube - Philippines Call Center Industry. Do some research and see for yourself.

I wonder if you'd be interested in a partnership. Let me know your thoughts in regards to this and shoot me an email.

Best Regards,
-Michael
Sales Manager / Marketing Consultant
I am interested in a partnership. Please advise details of this partnership idea
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Old 03-04-2010, 10:09 AM
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Hi Toshiozy,

Good idea. Over a period of some years BPOs and call center industry have done a commendable job in providing employment opportunities to job seekers from all walks of life, not only to job seekers but has provided a platform to lot of entrepreneurs who seek an opportunity in this booming industry.


Thanks :)
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