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Telecom Benchmarks

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05-30-2002, 06:45 AM

Puneet

Member

Join Date: May 2002

Location: Delhi, India

Posts: 0

Telecom Benchmarks

Hi,

I'm working with a telecom player in India and looking for the industry starndards for Service Levels in the call center for the telecom industry, specifically Basic Telephony.

If someone has the benchmark figures, please do forward it to me. My Email-id is "puneet.dua@tatatel.co.in".

I would really appreciate it. Thanks in advance.

regards,
Puneet

Last edited by Puneet; 05-30-2002 at 06:48 AM..

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