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At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
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| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
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Live Webcasts
Please join CRMXchange http://www.crmxchange.com for JuneÂ’s free webcasts.
“IP Services in the Call Center: Evolution or Revolution” “AAA - The Secret To Exceeding Customer Expectations While Lowering Costs” “Offshore Outsourcing…Location, Location, Location. – What You Must Know Before Outsourcing Outsourcing Services For Your Customers” “Winning ROI Strategies for Call and Contact Centers" "Customer Contact: How Does Your Customer Rate Your Service?" |
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