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06-19-2002, 09:31 AM
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Call Center Rankings
Not sure if this is what you're looking for, but I pull my lists from Customer Inter@ction Solutions Magazine.
Here are the links: http://www.tmcnet.com/cis/ (scroll to bottom, look under "Resources") Inbound: http://www.tmcnet.com/cis/0402/0402top50.htm Outbound: http://www.tmcnet.com/cis/0302/0302top50.htm These are updated yearly. 
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06-19-2002, 02:30 PM
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last year call center magazine published an artical regarding the ranking of top domestic call centers in N. America i would start there.
the company i work for did a world wide survey prior to commiting to a specific call center out source team. i be more than happy to share the information with you. for your information the winner was the Philippines.
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