| --> |
At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site. |
|
|||||||
| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
![]() |
|
|
LinkBack | Thread Tools | Display Modes |
|
|||
|
Professional Language (English and French)
Professional Language - we are looking for examples and reference material on the use of professional language during telephone interactions. Please include any examples you have of professional vs non professional language. This is not specific to any industry - what are your expectations of professional language with your reps. Any suggestions are greatly appreciated.
|
![]() |
| Thread Tools | |
| Display Modes | |
|
|