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At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
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| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
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You Don't Have to Travel to Gain Insights from the Experts
You Don't Have to Travel to Gain Insights from the Experts
CRMXchange is Offering Four Free Online Sessions This Month http://www.crmxchange.com "Improving Your Customer Experience Through Quantitative and Qualitative Measurements Across Your Contact Center" Presented by Eyretel Inc. October 11th 11:30am to 12:15pm EST "Could Your Company Be Losing Millions due to Inefficient IVR/CTI Systems - and Not Even Know It?" Presented by Empirix October 16th 11:30am to 12:30pm EST "Multi-Media Contact Solutions: You Don't Have to Compromise" Presented by eOn Communications October 23rd 11:30am to 12:15pm EST To join these webcast presentation http://crmxchange.raindance.com and select the session that you are interested in. A Free Chat Session "Knowledge-enable Your Customer Service Capabilities: The NEXT Generation of CRM Solutions" Sponsored by SER Solutions, Inc. October 30th 11:30am to 12:30pm EST To participate in this session please access http://www.crmxchange.com/cgi-bin/webx.dll and select Monthly Interactive Session. You do not need to pre-register for this session. |
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