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07-07-2002, 03:52 AM
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Setting up new call center
I really need some good advice here. Our company has recently decided to come up with a call center and will be outsourcing the business. My problem is I do not have any experience as far as running a call center is concerned. We are looking at employing arround 100 telemarketeers in the call centre.
Will appreciate it if any one who has the experience in running a call center to contact me via e-mail at bigkahuna@time.net.my 
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