Learn how to advertise on this site.
|
|
At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site. |
|
|||||||
| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
 |
|
|
LinkBack | Thread Tools | Display Modes |
08-02-2010, 07:09 PM
|
|||
|
|||
|
Forecast using web orders
I wanted to see if I could pick someones brain about forecasting.
I need to forecast calls for our web traffic. The data I have is actual visits to the site and actual orders that come from those visits. I am having a hard time finding info on this. Could you please point me in the right direction books / websites that can help me with this? Currently the forecasting I am doing is with projected revenue which I can do on my head. Some reason forecasting calls for our web traffic is not sinking in. Any help you could give would be appreciated. 
|
|
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Minimum Calls Needed to Forecast | ryanweaver171 | General Discussion | 0 | 03-09-2010 09:59 PM |
| Excel and Forecasting | adelaro | General Discussion | 71 | 02-02-2010 06:25 AM |
| Measuring Effectiveness of Forecast | Rossvoorhees | General Discussion | 1 | 09-13-2008 07:15 PM |
| Forecast accuracy metrics | distra@safeco.com | General Discussion | 0 | 06-02-2006 02:53 PM |
| Are there any tools to forecast calls ONLY, not workforce? | Jose | General Discussion | 1 | 09-21-2005 08:04 AM |
Linear Mode
