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Old 09-06-2010, 07:49 PM
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Join Date: Sep 2010
Location: Philippines
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Staff Planner

Hi,

Can someone share a weekly staff planner that computes staff based on Erlang?

Thanks!
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Old 09-11-2010, 04:51 PM
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Join Date: Sep 2010
Location: India
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Hi,

What kind of planner are we looking for? Whats the nature of call centre is?
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