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Shared Accountability Metrics Regarding Employee Attrition

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10-01-2002, 07:06 AM

Lakehurst

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Join Date: Oct 2002

Location: Virginia

Posts: 0

Shared Accountability Metrics Regarding Employee Attrition

I am seeking to establish shared accountabilities for attrition amoung the recruiters, trainers, and supervisor in the call center.

I would like to hear from you if you have established quantifiable and measureable attrition metrics and / or implemented any scorecarded metrics that would tie in with performance reviews while maintaining shared accountabilities.

Any feedback is and discussion on this topic would be greatly appreciated.

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