Outsource Inside Sales

[radav]

I am looking to outsource inside sales functions for my company (early-stage startup); specifically - lead generation & qualification, evaluation fulfilment and selling, any recommendations???

[Clint]

I have managed inside sales processes and now work for an outsource company that provides this service. I would be glad to discuss the key issues and how specific variables such as your product/service, sales cycle, and audience (business/consumer) impact your program. If you would like to discuss, please contact me.

Clint
402-486-4608
csesow@sales.calltech.com

[Alan Clayton]

Each decision to outsource, and then TO WHOM to outsource will be different based on your needs.

Having been in your shoes before and trying to figure out who will do the best job for me, I might be able to help you figure some of this out.

Feel free to call

Regards

Alan

[mmarnach]

There are over 100 call centers in the US that currently do Inbound/Outbound telemarketing. Every Call Center has a different way about selling you their service and also selling your solutions or products.

I currently work with over 35 of the top call centers helping people in your position try to find the right outsource solution. I can help you work your contract to get the most bang for the buck. I don't charge anything due to these call centers are also looking for a good fit for their business.

Feel free to e-mail me your contact information and I will give you a call.

Matt Marnach
matt_marnach@mmi.net

[mitch rubman]

First, we need to understand the volume you are talking about. Where are the incoming calls being generated from. Is this a DRTV response or is this based on inserts or some other advertising methods. What products do you sell? How many calls do you expect? Do you have products to upsell?
If I can be of any additional help. Please let me know.
Thanks
Mitch Rubman
Director, Business Development
www.callrms.com
310 215 1001 x 233

[Denise cline]

I will be happy to advise you on several issues for you to consider when choosing campaigns for call centers and what is appropriate to outsource from a start up standpoint.

You are welcome to contact me at cline@tpci.net

[bmatheson]

Radav,

I used to work for a call center that specialized in high-end business development and lead generation. This company also can handle the direct sales model if that is what you are looking for. They are not a smile and dial telemarketing shop. They would be able to bring value to the table. If you are interested in speaking to someone, please provide me with some contact information and I can put you in touch with my old contacts. They take a very consultative approach to their sales process and will determine exactly what type of program would suit your needs.

bmatheson@concerto.com

I look forward to your response.

[Frank A. Engle]

Hello Radav!

There have already been a number of good suggestions but I will try to add to it.

A project scope document is generally the best place to start when trying to outsource internal functions. It can easily be turned into an RFP when you go out for bid.

-Be as specific as possible in the quantity, type and timing of calls

-Include what support to the center you will provide and what you expect the outsource firm to provide.

-Identify your budget and what range you are willing to pay on an hourly or per minute basis.

-Determine whether you want dedicated agents or can live within a shared resource environment.

-Identify what minimum key perfomance indicators you want the outsource firm to adhere to.

Once you have all of this information compiled, you are ready to start contacting call centers that fit the profile you have created.

If you need any help, I represent around 35 call centers that range from 5-10 agents to over 1000 agents in both inbound, outbound and internet support. Feel free to call me for a recommendation.

Good Luck!

Frank Engle
Pivotal Connection
(619)282-4380

[Bill Samuels]

Radav:

Having assisted thousands of clients with outsourcing we
always start with some very basic questions before
recommending the appropriate call center. The first
question is always "what is your product or service"? Once
this is understood we can then proceed with additional
questions related to the target audience, complexity of
your outsourcing requirements etc. After understanding your needs through extensive questioning only then can the appropriate service provider be considered. We strongly recommend a weighted average analysis of all outsourced vendors under consideration. I would be glad to share more information with you via phone or email.

[kenatbuythelead]

Radav,

Our firm has a program by which we can provide
you daily with volumes of exclusive fresh Lead generation & qualification. Your firm only pays
for each lead, no setup fees, all lead generation
& qualification campaigns can be customized to
meet your needs and all leads are guaranteed in
writing. We work with both B2B and B2C Lead
generation & qualification for most forms of industries. For samples and/or additional information please contact.

Ken
ken@buythelead.com
http://www.buythelead.com
(919)839.2458
(Division of Omni)