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Contests & Incentive Ideas
I am the Contest & Incentive Administrator for a CRM company in Michigan. The Awards program that I manage currently includes 19 departments and about 450 agents in two different locations. I am looking for ideas/suggestions on large scale, long term contests that we could implement that can include agents from all departments on both locations. One of the major hurdles is that some of departments are call center based (IB & OB) but some of them fall more on the Admin side (dealing with Client Dealers and customers) and these are more difficult to measure production/quality etc. Any new themes or contest ideas would be greatly appreciated.
ALSO I am wondering if I am rare in the sense that our company actually has someone (me) who's only job is to create, launch and maintain incentives and contests for their entire Operations. I know that in many cases this responsibility falls on other members of management.
Thanx in advance,
Shelly Hoffmeyer
Contest & Incentive Administrator
Minacs
17117 West Nine Mile Road
Southfield, MI 48075
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