--> At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site.
CCOps Home  |  Forum Home  |  Jobs Board  |  Library  |  Operations  |  Resources  |  In The News  |  Site Map

Go Back   CallCenterOps Forum > General Discussion
FAQ Social Groups Calendar Search Today's Posts Mark Forums Read

General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.)

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 12-26-2002, 07:30 PM
Member
 
Join Date: Dec 2002
Location: California
Posts: 0
Employee of the Month Programs

Hello, I am looking for ideas to reward our reps in our Call Center.
In our center we have over 700 Reps. and I am looking for some cost-efficient ways and programs to reward. Please let me know what you may use in your center that has been effective. Thank You.
Reply With Quote
  #2 (permalink)  
Old 12-30-2002, 04:46 PM
Member
 
Join Date: Jun 2002
Location: Milwaukee, WI USA
Posts: 0
We are actually looking for ways to improve our recognition program for our call center.

Some of the more interesting , low cost ideas that I have seen are:

>"Employee of the Month" parking spot
>Travelling trophy
>Extended lunch hour or break privilege
>Additional "casual day" privileges

We are just starting to brainstorm on this topic and hope to have some things in place in a month or so. We currently have a "wall of fame" board, but we recognized that we need to do some things that are more exciting, with a combination of both formal and spontaneous recognition.

Along with the recognition awards, we are also looking closely at creative ways to raise funds to make the program self-sufficient. Bake sales, cookouts, and raffles have already been done to raise money, and has been very successful.

Good luck!
__________________
Jeff Palkowski
Methodology Process Mgr
Metavante Corporation
jeff.palkowski@metavante.com
Reply With Quote
  #3 (permalink)  
Old 01-08-2003, 03:53 PM
Member
 
Join Date: Jan 2003
Location: Adrian, MI
Posts: 0
We give our employees a certificate stating they have earned the "Employee of the Month", their name appears on a company plaque and finally, they receive a paid day off. Employee love this added benefit!!
__________________
Stephanie Hofbauer
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are Off
[IMG] code is Off
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -4. The time now is 11:33 AM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2