We've had great success employing voice broadcasting for a variety of non-profit organizations in the debt consolidation field. Many of these organizations originally started out with their own outbound telemarketing call center or bought nonexclusive leads from internet consolidators - both approaches very costly.
After employing voice broadcasting as an alternative, a number of benefits were achieved in many of these call centers:
1. Outbound call centers were downsized and re-configured to handle inbound traffic
2. The quality and consistency of the leads was enhanced considerably.
3. A steady, predictable call flow was achieved throughout the day.
4. Call center growth could be easily planned by throttling the number of outbound calls.
5. Overall telemarketing costs were significantly reduced.
For case studies and references, email your contact info to
jaxfax@charter.net.
01-12-2003, 06:08 PM
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