call center study in Phils.

[yeye]

Does anyone here have a study about call center in the Manila, Philippines? Like Market, Financial structure and etc.
I'm working on a study about call center in the Phils but i'm having a hard time getting info's.

Thanks!

[Alan Clayton]

What are you seeking? Are you trying to find a call center in the Phils or ??

Regards

[yeye]

Thanks for the reply. What i'm looking for is a Call center STUDY in the Philippines. I'm not looking for a call center but i'm looking for a whole study / perspective of the call center industry in the Philippines. Like, I wanna know their market and financial structure, etc.
thanks

[rdonnel]

If you are looking to purchase a study I would recommend looking at DataMonitor, IDC, Garnter, Forester Research and AQPC. Some of the studies they produce are expensive but contain a lot of market data. A cheaper route may be to search all the call center industry trades/magazines. Of course, most of the information contained in these periodicals is slanted.

Let me know if you need more info.

--Rob

[mobile]

Dear Yeye,

Here's a topline articile about a study on call center in the Philippines.

http://www.mctimes.net/call_center_blitz.html

Regards,
Mobile