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Old 02-20-2003, 03:52 PM
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Join Date: Feb 2003
Location: London
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Screen Recording Software
Good Evening,

Can anyone give me any recommendations of software that can record/monitor CSR computer activity.

Any ideas of the cost of implementation for say 16 workstations.

And also any that are downloadable and offer a free demo would be good too.

Many thanks

cns
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Old 02-21-2003, 10:02 AM
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Join Date: Nov 2002
Location: Washington, DC
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We are utilizing the NICE call recording system for total recording of all calls, with QA screen capture. I understand that Witness also offers a similar program.
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