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At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
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| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
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calls generataion
Dear Friends,
Ours is a 40 seat call center presently having 25 agents in two shifts. Can any one suggest effectives ways of advertisements to generate more inbound calls for our center? What I mean is the advertise medium to reach all walks of life. Your ideas will be immensely useful. Thanks in advance. Regards, Nila |
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What's your call center about?
Nila,
It's banking, outsourcer, medical service? How old is it? Do you have a budget to advertise? It is important to know the nature of your CC before make any recommendation. Regards, |
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Hi Saramencia,
Ours is a internet based advertisement co., offering free advertisemet services in real estate, automobiles, classifieds and jobs section. The caller can also search (retrive advt. data) for advertisements which interest to him/her Its inbound call center, about 5 months old. We do have budget,(US$ 300,000 per annum) and ran popular newspaper advertisemts and participated gitex and real estate exhibition. It generated calls during the course of advertisement and now its coming down. Can you suggest me some kind of effective advertisements to reach house hold and generate more interest in our service and promote the call center.? Our is located in saudi arabia. Thank you in advance. Nila |
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