recruting and training costs

[Christine]

I have been reading several articles on recruting and training costs. It seems that each organisation choose various criterias to calculate the real cost.
What would be the different criterias to consider for a Call Center?
Can you help me to figure it out. I must submit a proposal to Management soon.

Thanks!

[Bill_LumbergTPS]

Christine --- We have a Training ROI calculator on our Web site that might help you with your calculations needed for your presentation to management. If you enter in your specific information it will give you a ROI calculation based on your companys unique needs (it's a free resource).

The training ROI calculator is located here: http://www.impactlearning.com/activi...aining_roi.asp

Feel free to check out our other free helpful resources on our Web site. http://www.impactlearning.com


Hope this helps!

[Christine]

Originally posted by Bill_LumbergTPS
Christine --- We have a Training ROI calculator on our Web site that might help you with your calculations needed for your presentation to management. If you enter in your specific information it will give you a ROI calculation based on your companys unique needs (it's a free resource).

The training ROI calculator is located here: http://www.impactlearning.com/activi...aining_roi.asp

Feel free to check out our other free helpful resources on our Web site. http://www.impactlearning.com


Hope this helps!

Thank you very much, I will try this out and let you know how it went. I am so glad to finally work with some tool!!

Christine