Call Center related Courses or Degree's

[dearharish]

hi !!

I am a Operation Support Executive working for a International Call Center. I am looking for some Courses or Degree's which would help to build my career in Call Center Industry.

If you have any details regarding such courses or degree's please let me know.

Regards
Harish

[Saramencia]

I would love to hear from you the best places to attend at professional formation puposes. I have found some at the Web but I am not sure if their well known and give quality trainings.

If any of you know of spanish-language institutes, will be more than valuable to me.

Regards,

[healani]

I know that CIAC provides certifications for different areas of call center managment. Here is the link if you want to check it out:
http://www.ciac-cert.org/index.cfm

[CoreValues]

Thanks, that is a good site. There is also a certificate program given at the University of Phoneix Online that works with the CIAC. Check it out.

Thanks!

CV

[dearharish]

Hi Guys !!

Thank you soo much for those links it was really helpful.