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Technology Discussion The CallCenterOps Technology Forum focuses on the technologies that make call centers work. (No advertising is accepted - posts will be removed.)

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Old 09-28-2003, 07:20 AM
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Join Date: Feb 2003
Location: Okla.
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remote services
What kind of technology is involved in providing technical support remotely?
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The core of it all is the center.
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Old 12-18-2003, 02:43 PM
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Location: Toronto, Ontario, Canada
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Remote Services
Hello SeaLink:

Have you investigated a "Virtual Call Centre"..... not an Outsourced Call Centre.... this is a huge difference!


Steve
www.telax.com
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