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Monitoring Made Easy by DCR Monitoring Made Easy by DCR
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Old 11-05-2003, 09:48 AM
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Monitoring Made Easy by DCR
Has anyone used this call recording/monitoring technology? I'd really appreciate any feedback you might have. It seems like a great option for my call center.

Thanks- Trudi
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Old 03-18-2004, 08:34 AM
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alternative
Why don't you give Coordinated Systems, Inc. (CSI) a look too. They have a very similiar product that is at a comfortable price.



The website; www.coorsysinc.com

The product; Virtual Observer
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Old 06-11-2004, 03:39 PM
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Hi Trudi,
Are you still working on this project? Please let me know. I can offer some assistance as to what other vendors you should look at.
Let me know.
Shannon
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Old 06-14-2004, 02:56 PM
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recording
Trudi, how have things progressed? Did you find a call recording vendor that met your needs?
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Old 06-14-2004, 05:10 PM
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Experiences with Witness & Nice
I am doing some research into Witness & NICE for a client. I would appreciate any 'real life' stories that anyone can share on their experieinces with these two vendors.

You may post these here or email me directly at ctaylor@thetaylorreachgroup.com

Colin
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The Taylor Reach Group Inc.
www.thetaylorreachgroup.com
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