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Technology Discussion The CallCenterOps Technology Forum focuses on the technologies that make call centers work. (No advertising is accepted - posts will be removed.)

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Old 07-01-2004, 11:42 AM
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Tdd
We would like to interface our TDD phone with our Cisco ICD, or through Windows, so any agent can respond to calls using the PC at their workstation. Does anyone have a solution that allows you to do this in a call center environment?
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