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Technology Discussion The CallCenterOps Technology Forum focuses on the technologies that make call centers work. (No advertising is accepted - posts will be removed.)

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Old 09-21-2005, 06:55 PM
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Inbound Fax Technology

Do any of you process inbound orders via fax?

If so, do you employ a solution that involves technology other than the traditional fax machine?

I am evaluating the option of moving to a more automated system and am not sure where to start.

Any information would be greatly appreciated
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Old 12-10-2005, 08:20 PM
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Join Date: Apr 2005
Location: DELHI
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Hi

Hi

I am not much of a techi-but 90% of the business i head is through faxes!
I currently use e-fax and Kall8 fax that directly send the fax to an e-mail and this really works for me.

You can divert the fax to multiple destinations.

Hope this helps.
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