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Predictive Dialer
Hi,
I've joined one call center recently as Tech Manager. In my previous call center we asked for concerto quote around 4-5 months back and they quoted us around USD 2200. but in this new center they are quoting around USD 1400-1500. Now I need help in understanding what makes concerto to drop price to such a low level ? we need to finalize the Technology in very short time. Also can someone will suggest me some other good PD ? Thanks, VS. |
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You might want to call Information Access Technology (IAT) in Salt Lake City, Calltrol corporation in Valhalla, NY, Noble Systems in Atlanta. I've just done extensive research on predictive dialer companies. There are over 50 of them that I've been able to locate. As of last September Concerto is part of Aspect. Let me know if I can be of further assistance.
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How much are you expandiing?
There are couple of Indian companies who offer cheaper dialers.
Netyantra and GandhiInfotech can handle capacity upto 200 agents. There is Stratasoft which also seems a good option. Concerto is overpriced.So is Mosaic. Gaurav |
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Predictive Dialer
WE have developed windows base PD and its web base version too using C#/ASP..net and SQL server 2000 as backend database with following features:
Autmated Dialing Call Recording Call Scheduling Campaign Management User / Agent Mangagment Role Base security Centralized Low bandwidht ( can work on 24kbps per seat) Sale Record Intrested peoples can contact me on saleem@alisonstech.com Saleem Ahmed |
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{{TOTAL- soft and SMART-PREDICTIVE Dialer option}}
Micromann World Dialer
Our predictive dialer doesn't require DIALOGIC CARD-audiocodes ,DIALPADS and EPABX.Isnt it amazing ? and good saving in your initial investment for your call center ? Our progressive dialer-Micromann world dialer doesn't require audiocodes,dialpads and EPABX. So is extremely cost effective,smart and comprehensive. ."This dialer can make a DIFFERENCE" " MICROMANN WORLD DIALER V2.0 " We have one of the best progressive | predictive dialler- MICROMANN WORLD DIALER V2.0 for you. 1.very very user friendly. 2.cost effective 3.fast 4.Attractive features Before you buy any other dialer don't forget to check our dialer..I am sure you''ll prefer Micromann world dialer to others once you check it out.. kindly contact admin@micromann along with your requirements and setup plans for us to reply back with details.Do see that you send your full contact details for us to contact back. You can also call me on my mobile if you find it necessary. wishing you success bhavesh ruparelia www.micromann.com 09898554159 |
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Do you want to try Aheeva? www.aheeva.com.... am not from Aheeva but we're a systems integrator for Contact Center solutions here in Philippines. You know how the competition between small scale to large scale contact centers here. So far, our Aheeva implementations has met their expectations due to the flexibility and its investment risk free since the investment is not that much.
Let me know if you wish to discuss further. If you're located in the US, I will just have to refer you to them. If you're in Asia, you can have my full service for implementation and consultancy. |
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Predictive Dialer
Hi
Respected Sir, We at India are the providers of the cheapest solutions for the call centers. Our solution is the most cost effective one in terms of price and also cost effective in terms of operation of the software. The software has many advanced features and a few of the unique features are: Our dedicated team of technical persons provides the online help anytime needed. For more information : dialeronrent@rediffmail.com Best Regard |
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Predictive Dialer
Hi,
Conserto works with aspect thats true and there are different partners doing marketting for them . but there should not be any price discrimination. U never mentioned from where you are getting the rates. Currently I am working with concerto and you can ask for further assistance if needed. |
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