--> At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site.
CCOps Home  |  Forum Home  |  Jobs Board  |  Library  |  Operations  |  Resources  |  In The News  |  Site Map

Go Back   CallCenterOps Forum > Technology Discussion
Register FAQ Calendar Search Today's Posts Mark Forums Read

Technology Discussion The CallCenterOps Technology Forum focuses on the technologies that make call centers work. (No advertising is accepted - posts will be removed.)

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 01-31-2006, 09:20 PM
Registered User
 
Join Date: Jan 2006
Posts: 0
Hosted solutions/virtual PBX

We're considering moving from a traditional on-site PBX to a hosted/virtual PBX. Anyone have experience using a virtual PBX they'd like to share? We like the idea of not having to deal with potential hardware problems but we've never dealt with a hosted solution before. Words of advice?
Reply With Quote
  #2 (permalink)  
Old 02-10-2006, 01:18 AM
Registered User
 
Join Date: Feb 2006
Location: Utah
Posts: 0
I personally like them.. we are using a virtual PBX in one of our offices. We hardly have any problems and you can do whatever you want at a touch of a button.
-Brandon
__________________
Brandon Koon
(800) 838-3616
Telecommunication Consultant | T1 Lines | Business Long Distance
Reply With Quote
  #3 (permalink)  
Old 04-10-2006, 07:02 AM
Registered User
 
Join Date: Apr 2006
Location: India
Posts: 0
Virtual PBX is a good and reliable option, only thing is someone needs to manage it professionally and the administrator should have suond knowledge of the same.

Regards

Vijay Gandhi
GIPL (An ISO 9001:2000 Company)
+91-9811688460
vijay@gandhiinfotech.com
www.gandhinfotech.com
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are Off
[IMG] code is Off
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Set Up Call Center Nirav Technology Discussion 14 11-01-2005 03:23 PM


All times are GMT -4. The time now is 08:27 AM.


Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.2.0
CallCenterOps Presentation Copyright © 1998 -
Legal Notice