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| Technology Discussion The CallCenterOps Technology Forum focuses on the technologies that make call centers work. (No advertising is accepted - posts will be removed.) |
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02-08-2006, 04:21 AM
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amcat info
this forum is great
ive been running call centers for about five years using old tech ets autodialers ect ect ect im now switching to amcat but i seem to be having some really odd line stats seems like 30% of my lines make 70% of my calls can anyones give me a hand or point me in a direction that doesnt cost 500 bucks a hour??? 
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02-08-2006, 05:40 PM
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come on guys someone here must know about amcat line status reports
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