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Technology Discussion The CallCenterOps Technology Forum focuses on the technologies that make call centers work. (No advertising is accepted - posts will be removed.)

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Old 09-09-2007, 04:53 PM
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Care to give my employee scheduler a spin?

Hi Folks,

I don't work in the call center industry, however while working as an operations analyst at a trucking company I was called on to generate some schedules for the local call center operation. While recalling this & simultaneously feeling creatively bored, I wrote a web-based scheduling tool that would do something similar:

http://sporkforge.com:424/sched/emplsched/emplsched.php

Feel free to give it a spin & critique it...
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Old 09-10-2007, 07:08 PM
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BTW, I placed a limit of 50 employees for schedules (for server load reasons)... What sort of headcounts do you guys typically manage?
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