Dialers (Avaya, Amcat and i3)

[crn12]

We are in the process of purchasing a dialer. It has come down to Amcat,Avaya and i3 and I'm leaning towards the i3 system.
Can anybody give me feedback on these predictive diallers, appreciate it thanks

[karthikeyan]

Avaya is the best

[Aashrith Jain]

Avaya is the best & a bit costlier.
You can also go for Drishti

[www.useddialers.com]

Razor predictive dialers offer the exclusive True First Hello Technology for business to consumer dialing. If you are looking at business to business I would say any of the three companies you have suggested are safe bets.

[rajeshwaransa]

you go in for i3, it is an all in one box solution. No third party integration.

[ChetanJha]

Hi,

Why dont you try Open Source Technology
Here are some advantages
1) Its Free
2) its open source so you can customize the entire suite as per your requirement
3) it has many add on applications like reporter ,voice logger etc all the stuff you require in a call center
4) no bulky renewal costs
5)free support via forums
6)ease of use

and Many More ,I would suggest , infact recommend you to have some hands on with open source dialers you will love it

Regards
Chetan Jha