Learn how to advertise on this site.
|
|
At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site. |
|
|||||||
| Technology Discussion The CallCenterOps Technology Forum focuses on the technologies that make call centers work. (No advertising is accepted - posts will be removed.) |
 |
|
|
LinkBack | Thread Tools | Display Modes |
02-25-2008, 04:53 AM
|
|||
|
|||
|
CMS Report
Hey all,
Could someone fill me in on the differences between CMS Supervisor, IQ and Operational Analyst? Is IQ the new CMS Supervisor? Do IQ and OA overlap? Any info will be appreciated. Cheers, Allard.
__________________
Impossibilium nulla obligatio est 
|
|
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| using C# to run Avaya CMS reports | madhombre | Technology Discussion | 27 | 05-13-2008 06:01 PM |
| End of Day Summary Report | TeamLead8 | General Discussion | 0 | 09-23-2007 08:49 AM |
| Creating my first Crystal Report | bebob | General Discussion | 1 | 05-31-2006 08:29 AM |
| Report Building Question | cmcgraw0_4 | General Discussion | 0 | 05-02-2006 04:57 PM |
| CMS Outbound Call Report at Agent Level | Analyst | General Discussion | 2 | 08-26-2005 10:29 AM |
Linear Mode
