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04-15-2009, 11:10 AM
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Call Center Traning software
In an effort to move the call center to "paperless" I was wondering if anyone knows of any training software solutions??? Instead of printing out an individuals metrics, evaluations, monitoring scores, improvement plans, etc...and putting all that in a folder is there any program that a trainer could use to track employees?
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05-14-2009, 04:03 PM
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03-06-2010, 04:15 AM
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Call Center Traning software
very interesting software ! the ip telephony call center software are very interested i also use them.that is very helpful for me.
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03-10-2010, 07:11 AM
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This is a great post! Thanks for sharing
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06-10-2010, 07:45 AM
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Can you tell me more information about this software.
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08-18-2010, 10:20 PM
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very interesting software ! the ip telephony call center software are very interested i also use them.that is very helpful for me. I need these kind of software.. Can u suggest me as well! Is there any package we have ... I was wondering if anyone knows of any training software solutions??? Instead of printing out an individuals metrics, evaluations, monitoring scores, improvement plans, etc...and putting all that in a folder is there any program that a trainer could use to track employees?
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| software , training |
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