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Help with Call Recording... Help with Call Recording...
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Technology Discussion The CallCenterOps Technology Forum focuses on the technologies that make call centers work. (No advertising is accepted - posts will be removed.)

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Old 07-29-2003, 12:39 AM
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Join Date: Feb 2003
Location: Wollongong, Australia
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Help with Call Recording...
We currently use Racal Wordnet to record all inbound calls. Playback is supposed to be both historical and real-time. Our vendors have (mysteriously) vanished.

I am looking for help on how to play back these calls real-time.

(Or any links to aid my situation!)
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