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Technology Discussion

Technology Discussion The CallCenterOps Technology Forum focuses on the technologies that make call centers work. (No advertising is accepted - posts will be removed.)

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Thread / Thread Starter	Last Post	Replies	Views
contact centre software carolinamosbah	06-25-2008 04:33 AM by carolinamosbah	0	1,000
Using VB6 to write app to change speed dials nickd87	06-23-2008 01:01 AM by nickd87	0	1,013
Average Dialer Idle Time jhybergr	06-18-2008 08:45 PM by btungate	4	1,647
Is there a free ready to use customer support software? elisa	05-23-2008 12:51 PM by jkelly	4	1,772
Intel NetMerge CCS Wont Connect GregInd	05-15-2008 01:06 PM by GregInd	0	991
using C# to run Avaya CMS reports ( 1 2 ) madhombre	05-13-2008 07:01 PM by patricker	27	14,923
reports from C# - no reports showing in ACD madhombre	05-13-2008 02:36 PM by patricker	1	1,763
3rd Party Reporting Software for Cisco IPCC Express? rjc1072	04-30-2008 10:46 AM by rjc1072	0	1,224
Need some help on IPLC nagif	04-22-2008 12:15 PM by nagif	0	1,037
Using Excel VBA to run Avaya CMS reports mac_see	04-18-2008 08:06 AM by djkelabu	4	8,613
Automation in working with trouble tickets for call centers motorize	04-17-2008 08:04 PM by BrentW	1	1,153
What Technology Choices Would You Make for a New Call Center? Moderator	04-17-2008 08:02 PM by BrentW	6	3,491
Headset Trouble Monique	04-07-2008 12:47 PM by Charles Alvear	1	1,211
Amcat Problems GregInd	03-20-2008 10:24 PM by GregInd	0	1,034
Jadesp.com hosted dialer aspdialer	03-20-2008 02:46 PM by aspdialer	0	1,046

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