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Technology Discussion

Technology Discussion The CallCenterOps Technology Forum focuses on the technologies that make call centers work. (No advertising is accepted - posts will be removed.)

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Thread / Thread Starter	Last Post	Replies	Views
Helpdesk software felix	10-06-2007 12:29 AM by mijts1	4	2,395
"Click here to chat with an analyst now" CallCenter-101	09-26-2007 10:45 AM by CallCenter-101	0	1,289
Care to give my employee scheduler a spin? Sporkman	09-10-2007 08:08 PM by Sporkman	1	1,488
good article - Home Based TeleWorkers, going Green! freedomtelework	08-29-2007 03:50 PM by freedomtelework	0	1,552
Voice Portal 4.0 PUKCH	08-20-2007 02:27 AM by PUKCH	0	1,480
cms 13 vb code Set Info = cvsSrv.Reports.Reports("Historical\CMS custom\SK Sum by Int ltworf13	06-06-2007 03:23 PM by ltworf13	0	1,582
CMS 13 VB code - set info = Nothing ltworf13	06-06-2007 03:06 PM by ltworf13	0	1,561
Knowledge Base Tool filkinm	05-24-2007 11:53 PM by bebob	1	2,051
multiple monitors with unified software multimon	05-08-2007 11:38 AM by multimon	0	1,806
Industry standard call center technology Mark F	04-25-2007 06:25 PM by gmejia	4	3,375
genesys v avaya sheldonoverton	04-09-2007 02:09 PM by sheldonoverton	0	1,906
Reading Software Sandeep Bhoraskar	03-19-2007 06:44 AM by Sandeep Bhoraskar	0	1,587
Help! Aspect eWFM v 6.3 Segment Import EMHITCH	03-18-2007 01:24 PM by EMHITCH	0	2,646
operation hrs and E Workforce Management adelaro	02-22-2007 04:50 PM by dpzim	1	2,421
Looking for advice TheDemko	01-19-2007 10:02 AM by lkeller	2	1,955

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