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Research GroupsOrganizations Providing Call Center Research Data- online resource for management and operations of call centers
- benchmarking best practices research
- Use the Search function to locate information on these topics: Call Centers, Banks, Asset Managers.
- Excellent materials. Requires an individual account
- International organization specializing in the analysis of trends in strategic planning, technology forecasting and market research
Posted: October 9th, 2006 under Research Groups. |
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