Magazines
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- Call Centre Focus - from the U.K.
- Call Center Magazine - great product and service comparisons
- Customer Interaction Solutions - general call center operations
- TelCall - Australia Call Center Industry
- Internet Telephony
Other Useful Call Center Technology Related Magazines
- America’s Network - a network manager’s delight but also helpful on the operational front
- CIO - magazines for Chief Information Officers. Very useful stuff for those in call center operations
- Communications News - for telecommunications and network managers primarily but is a good source of information if your operational role includes technology accountabilities
- Fast Company - aims to be the handbook of the business revolution
- Internet Telephony
- Phone+ - reports on business strategy, market forces and regulatory actions driving the telecommunications business
- Telecom Business - source for carriers, convergence, competition and next-generation networks
Posted: October 4th, 2006 under Magazines & Newsletters.
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