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Magazines

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Other Useful Call Center Technology Related Magazines

  • America’s Network – a network manager’s delight but also helpful on the operational front
  • CIO - magazines for Chief Information Officers. Very useful stuff for those in call center operations
  • Communications News – for telecommunications and network managers primarily but is a good source of information if your operational role includes technology accountabilities
  • Fast Company – aims to be the handbook of the business revolution
  • Internet Telephony
  • Phone+ – reports on business strategy, market forces and regulatory actions driving the telecommunications business
  • Telecom Business – source for carriers, convergence, competition and next-generation networks

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